As a veteran healthcare management consultant with more than 30 years of practical experience, I am frequently engaged to help physicians plan, launch, change, or improve their medical practice operations. Lately the calls have been coming with increasing frequency to help recent graduates and hospitalists establish a new concierge private practice. In other instances, the calls are from frightened primary care and specialist physicians (and one veterinarian) who are unsure about the future of their business under healthcare reform and don’t want to continue down the same path they’ve been on for years.
In this last part of our ten-part series on Agile Concierge Medical Practice Start Up we conclude the start up phase and address ongoing business development. This new phase has its own set of major accomplishments to achieve.
Business Development Major Accomplishments Ahead
In the next phase, we continue to work together to achieve a few major milestones:
- Streamlining Operations
- Living Brand development
- Monitoring satisfaction with the concierge membership product offer (remember, we started with minimum viable product – which was intended to be a dynamic feedback loop: Build-Measure-Learn)
- Membership renewals and retention
- Adding additional practitioners / partners
Don’t worry, you won’t be alone in all this. We’ll have your back and our team will be with you every step of the way through the entire first year, we’re here to act as a sounding board and mentor to help you avoid miscalculations, operational mistakes, source dependable talent, and help you get things done so you can stay focused on direct patient care and enjoying your new concierge medical practice.
How the next phase plays out
- Monthly scheduled meetings with the consulting team
- Ad hoc check-in meetings with our technical specialists on an as-needed basis
We hope that this 10-part series has been helpful to you to learn how we think, and our end-to-end approach to start up business consulting for concierge medical practice owners. Please contact us any time to learn more. We look forward to working with you on your project.
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